INFRASTRUCTURE OVERVIEW

The Twenty Six Design Private Cloud

Redundant, Secure, Available

We've built one of the most secure, redundant, and available networks in the industry to host our products and services.

Our high-availability systems and our partnership with industry leaders allow us to offer a network that maintains a 99.999% uptime and that boasts a perfect record for stopping security threats before they become successful hacks.

Housed in tier 4 Digital Realty datacenters, our infrastructure is monitored in real-time and audited daily. Our online and on-site administrators respond to events in less than thirty seconds, and our constant backups and storage, system, and center redundancy ensures that your data is never lost.

room in a commercial datacenter

THE TWENTY SIX DESIGN PRIVATE CLOUD

Entirely company-owned and designed by industry-leader TouchSupport, our private cloud is the epitome of high-availability, extreme redundancy environments.

In order to ensure that our cloud--and your products and services--are always available, we only partner with industry leaders. Without exception, we only use the highest quality components and house those components in the most secure and most reliable datacenters available. Even more importantly, we work with our partners to formally review our infrastructure frequently.

Network Security Graphic

SECURITY

Our foremost concern is security. Our infrastructure is audited and monitored by TouchSupport and is housed behind F5 firewalls and load balancers. Our equipment is housed in Digital Realty datacenters and is only accessed by credentialed staff using logged Colt VPNs. Our Canadian presence utilizes Canada Web Hosting's Toronto datacenter.

Network Reliability Graphic

RELIABILITY

Second only to security, we focus on the reliability and uptime of our infrastructure. Towards that end, TouchSupport proactively monitors and replaces underperforming equipment. We also rely on industry leaders, including Dell servers and storage arrays, Hewlett Packard Enterprise switches, and VMWARE virtualization solutions.

Network Speed Graphic

SPEED

The third largest expense within our private cloud ensures high speed access to our products and solutions. Server Central Turing Group manages our carrier mix. We also leverage database caching from Infinio and application caching from Varnish. We even consider the speed of our on and off-site backups by relying entirely on R1Soft Solutions.